Customer reviews of M&A Car Shop

By Anonymous on 26 August 2021 | Purchase not verified

Purchased a Mercedes, gorgeous car but without log book 🙄 the car then died within the first 70 miles driven. Their response was “drive the car back to us slowly if you want a refund”. Of course it was not for sable so we had to pay for a tow truck, and the refund was not a full one because he kept the cost of the replacement log book twice over! The car wasn’t pulling and was blowing out black smoke yet less than 3 weeks later it’s back on the forecourt for exactly the same price and still stating 2 owners! Something g here just doesn’t add up. Consumer right hats are that you’re entitled to a full refund and we were left £100 out of pocket between the cost of towing it back and the log book 🙄 Complete opposite of goos customer service

By Anonymous on 09 July 2021 | Purchase not verified

The cars that we came to see were very badly scratched and damaged, the damage was not visible on the photographs or mentioned in the description. The attendee came out to see us when we were heading back to the car with a can of spray paint that he uses to touch up the scuffs. You will not find a quality car on offer here. Every car was filthy, covered in dust, bird muck and cobwebs.

By Rizwan S on 27 June 2021 | Purchase not verified

Complete waste of my time and very dishonest description from seller. List of the issues with the polo included: Needs 5 tyres including the spare Missing wheel cap Exhaust leak Brakes grinding

By Janet M on 13 February 2021 | Purchase not verified

Very please with the service we got from the salesman, he showed us round the car, explained how everything worked & was very polite, left us alone to discuss how we felt about the car, paid the deposit & he had everything sorted & ready for us when we collected 1 week later, would definantly recommend them to anyone wanting to buy a car. No flashy signs everywhere but great choice of cars

By SIMON C on 10 February 2021 | Purchase not verified

Bought a Hyundai i20 from M&A Autos. Very pleased with their service and would happily recommend them.

Reply from M&A Car Shop on 10/02/21

Thank you very much for your feedback.we always try our very best for our customers.

By Zuhaib K on 01 November 2020 | Purchase not verified

As they have such great reviews i Called them to inquire about the car i liked. To my surprise they referred me to their advert for the information regarding the car. Terrible customer service,No sense of customer empathy. Overall very disappointed

Reply from M&A Car Shop on 20/11/20

Dear sir thank you very much for your feedback, we have over 200 cars in stock and its not easy to memorise all the cars information and specially not when you called 10 at night.if you would have called us during work hours we could have given you all the information.hope you understand

By Mike I on 02 September 2020 | Purchase not verified

Took the car home after paying cash. Checked the oil and it was bone dry. Took it own engineer and he not only found the oil dry but also the brake pads were below the legal limit so how it passed the MOT done just before we brought it, goodness knows. Have tried to discuss with the garage but they have not responded to emails or with the mechanics report or other forms of communication

By Philip A on 04 June 2020 | Purchase not verified

Brought a 7 seater and very happy with the service I received. They were very helpful, and I would definately use them again. The vehicle I brought was great value for money and can't fault them in anyway.

Reply from M&A Car Shop on 11/06/20

Hi sir very nice to know you happy with the purchase and the service thank you.

By Marcin L on 22 April 2020 | Purchase not verified

Buy a car from this dealer. Don't have any problem with contact and buy a car. Very helpful man. Also when my battery die 2 days after, when I was pickup car was stay at home for 2 days. He's changed for new one. So my experience is very good with this dealer.

By Marouska F on 24 February 2020 | Purchase not verified

Very good service and smooth transaction. highly recommended